As the first face that many see upon arrival, the Hotel Front Desk Agent must have a friendly and professinal personality. The front desk agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. The front desk agent will manage online, phone and in-person room reservations. They will respond to guests' issues and complaints in a friendly, timely manner. One of the most important skills that a front desk agent will have is attention to detail. Another skill is organization, as the front desk agent will have to keep track of guests and their requests. And lastly, being able to manage several tasks at one time while maintaining a friendly and professional demeanor. (anwsering phones while checking in guests, etc.)
Pay:
$15.00 - $16.00 per hour
Experience:
front desk : 2 years (Required)
Language:
English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Ability to