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Sleep Inn & Suites St. Petersburg Gateway
Hotel Front Desk Agent
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Job Description
Front Desk Clerk - Part/Full-Time We are currently hiring a Full-Time Front Desk Clerk for our hotel in St. Petersburg, FL . We are looking for a friendly, dependable, and professional hospitality team member who enjoys working with people and takes pride in providing excellent guest service. The ideal candidate is mature, reliable, comfortable using a computer, and has previous hotel experience. Responsibilities Welcome guests with a friendly and professional attitude Check guests in and out accurately and efficiently Answer incoming phone calls and assist with guest inquiries Respond to guest requests and concerns in a timely and courteous manner Provide information about hotel services and local area amenities Help ensure guests have a comfortable and enjoyable stay Process reservations and other front-desk transactions Maintain accurate guest records and complete required paperwork Communicate effectively with housekeeping and other hotel departments Maintain a clean, organized, and welcoming front-desk area Follow hotel policies and procedures Qualifications Minimum 2 years of previous hotel experience required Previous front-desk experience preferred Excellent customer service and communication skills Comfortable using computers and basic hotel software Friendly, outgoing personality with a genuine desire to help people Mature, dependable, and reliable Able to remain professional and courteous in a busy environment Must be legally authorized to work in the United States Must be available to work evenings and weekends