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CS
Comfort Suites Tampa Airport North
Front Desk Associate
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,454 / year median in Florida
Job Description
Front Desk Associate Comfort Suites Tampa Airport North - 3.4 Tampa, FL Job Details Part-time | Full-time $14 - $15 an hour 20 hours ago Benefits Employee discount Flexible schedule Qualifications Computer operation Microsoft Outlook Computer literacy Organizational skills Hotel customer satisfaction operations Multi-line phone systems Receptionist experience within hospitality industry Time management Full Job Description Job Overview We are seeking a dynamic and personable Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a vibrant team. Duties Greet visitors, clients, and vendors with professionalism and enthusiasm, ensuring they feel welcomed and valued Manage multi-line phone systems efficiently, directing calls accurately and courteously Handle data entry tasks with precision using productivity software such as Microsoft Office, spreadsheets, and Word processing tools Maintain organized filing systems and manage office supplies to support daily operations Support office management activities by coordinating meetings, preparing documents, and proofreading correspondence Provide excellent customer support by addressing inquiries promptly and professionally, both in person and via phone or email Skills Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with data entry and spreadsheets Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Bilingual abilities are highly desirable to serve diverse client needs Exceptional phone etiquette and communication skills for professional client interaction Technical proficiency in office equipment such as multi-line phone systems, printers, and fax machines Strong time management skills to prioritize tasks efficiently and meet deadlines Customer service orientation with a friendly demeanor and problem-solving mindset Previous hotel front desk experience is required, with strong client communication and guest service skills essential for effectively managing guest interactions and front desk responsibilities. Join us as a Front Desk Associate to be at the heart of our organization's daily success! Your proactive attitude and dedication will help foster a welcoming environment while supporting essential administrative functions. We value energetic individuals who thrive on organization, communication, and delivering outstanding service every day.