Hospitality Front Desk Associate Fasttrack Staffing, Inc. - 3.6 Treasure Island, FL Job Details Full-time $22 an hour 4 hours ago Qualifications Bilingual Boutique hotel experience Customer support experience within hospitality industry Hotel and accommodations guest check-in Receptionist experience within hospitality industry Hotel and accommodations guest complaints handling Full Job Description We are seeking a dynamic and customer-focused Hospitality Front Desk Associate to join our vibrant resort team. In this essential role, you will serve as the first point of contact for guests, ensuring a welcoming atmosphere and delivering exceptional guest services. Your responsibilities will include managing guest check-ins and check-outs, handling inquiries with professionalism, and supporting overall hotel operations. The ideal candidate will possess strong hospitality management skills, fluency in multiple languages, and a passion for creating memorable guest experiences. This paid position offers an exciting opportunity to develop your career within the hospitality industry while contributing to a positive and engaging environment.

Pay :

$22 per hour

Schedule :

Sunday, Thursday, Saturday 8am-4pm Duties Greet guests warmly upon arrival and assist with check-in/check-out procedures efficiently Manage multi-line phone systems with professionalism, providing accurate information and assistance Handle guest inquiries, requests, and complaints promptly to ensure satisfaction Maintain detailed records of reservations, guest preferences, and billing information Support night audit procedures by reconciling daily financial transactions and reports Coordinate with housekeeping, maintenance, and other departments to meet guest needs Promote hotel amenities and services to enhance guest experience Uphold excellent phone etiquette and communication standards at all times Assist in managing guest relations by addressing concerns proactively and courteously Contribute to a welcoming environment that reflects our commitment to hospitality excellence Experience Prior experience in hotel /Condo front desk operations is highly valued Proven ability in customer service roles within the hospitality industry Multilingual skills or bilingual proficiency are highly desirable to serve diverse guests effectively Familiarity with front desk software systems Knowledge of hospitality management principles, including guest relations and resort operations Strong interpersonal skills with an emphasis on professionalism, patience, and attentiveness This position is ideal for individuals passionate about hospitality who thrive in fast-paced environments. We welcome applicants committed to delivering outstanding guest services while fostering a welcoming atmosphere for all visitors. This is a drug free workplace. All applicants must be willing to submit to a drug test and background check.

Recruiting Manager:

Dana D'Ettorre #IND2

Pay:

$22.00 per hour Application Question(s): Are you available to work every Saturday?

Experience:

Hotel Front Desk:

2 years (Required)

Language:

English (Required) Spanish (Preferred)

Work Location:

In person