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HA
Hilton Alpharetta Atlanta
Front Desk Agent
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Based on Georgia data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,532 / year median in Georgia
Job Description
Front Desk Agent Hilton Alpharetta Atlanta - 4.5 Alpharetta, GA Job Details Full-time 22 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Employee discount Qualifications Computer literacy English Full Job Description Come join the amazing front desk team here at the Hilton Alpharetta Atlanta! Searching for enthusiastic individuals who love surpassing guest's needs! Perks Great Medical, Dental and Vision insurance. Hilton room discounts! Checking people in and out. It's a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent, you'll have many opportunities to brighten someone's day. As a Front Desk Agent, you will: Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. Welcome and serve guests in person and over the phone everyday. Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. Benefits Medical Dental Vision Life Long/Short Term 401-