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ILashHer

FRONT DESK GUEST EXPERIENCE COORDINATOR

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$27,532 / year median in Georgia

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Job Description

Part-Time | 18-20 Hours Per Week Austell, GA iLashHer® is seeking an exceptional Part-Time Front Experience Coordinator to become the welcoming face of our luxury lash, brow, skin, and permanent makeup studio. This is not a position for someone who simply wants to sit behind a desk. We are looking for a cheerful, energetic, polished professional who genuinely enjoys interacting with people and knows how to create an elevated guest experience from the moment someone enters the salon.
REQUIRED AVAILABILITY
Tuesdays Thursdays Rotating Saturdays and Sundays Flexibility to occasionally fill in during the week when needed Please do not apply if you cannot consistently work Tuesdays, Thursdays, and rotating weekends.
THE IDEAL CANDIDATE
Has a naturally warm, upbeat, and engaging personality Cheerfully greets and assists every guest Maintains a polished, stylish, well-groomed, and professional appearance Understands how to represent a luxury beauty brand Is dependable, punctual, responsible, and trustworthy Takes ownership of opening, closing, keys, and assigned responsibilities Can think quickly, solve problems, and make sound decisions Works independently without needing constant reminders or micromanagement Communicates professionally with guests, coworkers, and management Is organized, attentive to detail, and comfortable multitasking Brings positive energy to the salon and works well with a team Is comfortable answering phones, scheduling appointments, checking guests in and out, processing payments, and recommending services and retail products Is willing to assist with light cleaning and maintaining a beautiful, guest-ready front desk and reception area
WHAT WE ARE LOOKING FOR
We need someone who is confident, personable, proactive, and excited to be at work. Our Front Desk Coordinator sets the tone for the entire salon, so presentation, professionalism, personality, and reliability are all essential. The right person will notice what needs to be done and handle it. They will not wait to be repeatedly instructed, disappear when challenges arise, or bring low energy into a guest-facing environment.
QUALIFICATIONS
Previous front desk, hospitality, beauty, retail, or customer-service experience preferred Strong written and verbal communication skills Reliable transportation Ability to maintain reliable attendance and arrive on time Comfortable learning salon scheduling and point-of-sale software Must be available approximately 18-20 hours per week If you are polished, dependable, solutions-oriented, and known for having an amazing personality, we would love to meet you.
TO APPLY
Please Do Not Call the Salon Submit your résumé along with a short introduction explaining: Why you would be an excellent fit for iLashHer® Your current weekly availability Your previous front desk or customer-service experience What creating an exceptional guest experience means to you Applicants who do not provide their complete availability will not be considered.
Pay:
$14.00 - $15.00 per hour Expected hours: 18.0 - 20.0 per week
Benefits:
Flexible schedule Application Question(s): 1. Why you would be an excellent fit for iLashHer® 2. What is your current weekly availability? 3. Do you have previous front desk or customer-service experience? 4. What does creating an exceptional guest experience means to you?
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance