We are looking for a Front Desk Agent to work 1st shift Wednesday- Sunday (7am-3pm) to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in/check-out Manage phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Maintain updated records of bookings and payments Cleaning up breakfast area Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role is a plus Customer service attitude Excellent communication and organizational skills Problem solving skills

Job Type:

Full-time Pay:

From $12.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount People with a criminal record are encouraged to apply Shift availability: Day Shift (Required)

Work Location:

In person