Front Desk Agent Motel 6 - 3.0 Macon, GA Job Details Part-time | Full-time From $10 an hour 1 day ago Benefits Employee discount Qualifications Resort experience Multilingual Phone communication Night audit Stocking Telephone systems Multi-line phone systems Office phone management Full Job Description Job Summary We are seeking a dedicated and professional Front Desk Agent/Night Auditor to join our hospitality team. This role is essential in providing exceptional customer service and ensuring smooth operations during the check in process. The ideal candidate will possess strong communication skills, a passion for guest relations, and the ability to manage various tasks efficiently in a fast-paced environment. Duties Greet and check-in guests with a warm and welcoming demeanor, ensuring a positive first impression. Handle guest inquiries, requests, and complaints with professionalism and efficiency. Manage reservations and maintain accurate records using multi-line phone systems and hotel management software. Assist in maintaining the front desk area and lobby, ensuring it is clean, organized, and well-stocked with necessary supplies. Provide information about local attractions, services, and amenities to enhance the guest experience. Collaborate with other departments to ensure seamless guest services and satisfaction. Willingness to learn and adhere to hotel policies and procedures while maintaining excellent customer service. Experience Previous experience in hospitality management or hotel management is preferred. Strong customer service skills with a focus on guest relations and satisfaction. Familiarity with night audit processes is advantageous. Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests. Proficiency in phone etiquette and handling multi-line phone systems is essential. Experience in front desk operations within a resort or hotel setting is highly desirable. Join our team as a Front Desk Agent/Night Auditor where your skills will contribute to creating memorable experiences for our guests! If you think that this would be a good fit for you, apply today! If hired, there is the possibility of on-site accommodations. Note a background check is required.

Job Types:

Full-time, Part-time Base Pay:

From $10.00 per hour

Benefits:

Employee discount

Work Location:

In person