Front Desk Agent Apex Hotel Group - 2.0 Macon, GA Job Details Part-time $11 - $13 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Computer operation Customer communication Teamwork Customer support experience within hospitality industry Computer literacy Attention to detail OPERA Full Job Description About the Role We are looking for a friendly, reliable, and guest-focused Front Desk Agent to join our team at Avid by IHG . As the first point of contact for guests, you will play a key role in delivering a smooth, efficient, and welcoming experience while upholding brand standards. Key Responsibilities Greet guests in a friendly and professional manner during check-in and check-out Process reservations, cancellations, and room assignments accurately Handle guest inquiries, requests, and concerns promptly and professionally Maintain knowledge of hotel services, amenities, and local area information Ensure compliance with IHG Hotels & Resorts brand standards Balance cash drawer and complete end-of-shift reports Coordinate with housekeeping and maintenance to ensure room readiness Answer phones and respond to emails in a timely manner Maintain a clean, organized, and welcoming front desk area Qualifications Previous customer service or hotel front desk experience preferred Strong communication and interpersonal skills Basic computer skills (PMS experience is a plus) Ability to multitask and stay organized in a fast-paced environment Flexible schedule, including evenings, weekends, and holidays Reliable and punctual Knowledge in Opera PMS (Preferred) What We're Looking For A positive, team-oriented attitude Strong attention to detail Problem-solving mindset Commitment to delivering excellent guest service Compensation & Benefits Competitive hourly pay Opportunities for growth within the company Training and development

Pay:

$11.00 - $13.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person