Hiring for a full time front desk clerk at an extended stay hotel. Evening (4pm-midnight) availability needed. . You will be checking guests in/out, taking payments, assisting guests with their needs/concerns, and other duties such as doing laundry and cleaning public spaces/office during your shift. Weekend and holiday availability is needed since we operate 24/7/365. This position is full time (40 hrs) per week

Duties:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and assist guests with inquiries or requests
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints or issues with empathy and problem-solving skills
• Process payments and maintain accurate records
• Maintain a clean and organized front desk and lobby area, wash, dry and fold hotel linens.

Requirements:

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks effectively
• Proficient in using phone systems and computer software
• Strong attention to detail and accuracy
• Ability to handle cash transactions with integrity
• Flexibility to work shifts, including evenings, weekends, and holidays

Note:

Previous experience as a hotel front desk agent or experience with Choice Advantage PMS is preferred but not required. Training will be provided. This is a great opportunity for individuals who enjoy interacting with people, providing exceptional customer service, and being the face of the hotel.

Pay:

$15.00

• $16.

00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person