Regardless of what role you play or what position you hold, the management of Best Western Shenandoah Inn is proud of the diversity of employees, employers, guests and vendors. Every person who enters our establishment will be treated with courtesy, kindness and respect. Anyone considering applying for our positions must be able to do the same. Our hotel, while a member of an international brand, is privately owned and operated. We work hard to do a little better today than we did yesterday. We are a small team and each have a role to play to ensure our guests have a comfortable, safe and healthy place to stay. Having employees who are reliable and dependable is integral for a smooth operation. Being a person of Integrity... Being a person of your word... those factors are core requirements. Most everything else can be taught. There is one opening for 3rd shift. Friday from 9pm to 6am and Saturdays from 10pm to 6am. The days, shifts and hours aren't flexible. Responsibilities Greet and welcome guests in a friendly and professional manner; Check guests in and out via the hotel's reservation software; Answer phone and assist guests; Assist guests with questions or inquiries regarding hotel services and amenities; Process reservations and payments, keeping accurate record of transactions; Ensure front desk and lobby are clean and organized; Prepare breakfast to be served each morning; Adheres to food safety practices; Cleans and maintains all service and eating areas; Performs a variety of food preparation duties; Cleans and maintains kitchen and equipment; Restocks supplies for the next day; Assist in processing and folding linens and towels for guest use; Going up and down stairs checking rooms and assisting guests when needed.

Skills:

Excellent communication and interpersonal skills; Self-motivated without direct supervision; Proficient in learning/using phone systems and computer software; Ability to prioritize tasks effectively; Attention to detail and accuracy in handling guest information; Problem-solving skills to address guest inquiries, complaints or unusual problems; Front Desk Clerk positions are independent workers, there are no overlapping shifts. Being confidant, comfortable in security measures and staying aware of your surroundings is a must;

Pay:

From $12.50 per hour Application Question(s): In order to maintain the highest level of integrity, we do not allow staff members to stay at the hotel or reside here. Being an employee with Best Western you are certainly afforded an employee discount for your personal travel plans. That has to be submitted and approved through management and each property. While a family member or friend could certainly stay at the property, such situations and guests would be treated just like any other guest and the same rates would apply. I need each applicant to be aware of this policy ahead of applying. Do you understand the policy as described? Do you have your own transportation or live within walking distance? Staff must be able to be here on time, every time. We do not have overlapping shifts so each staff member needs to be here reliably. As we are a small company, we take care of a majority of tasks with a small staff. For 1st shift you will spend the majority of your time on your feet, going from the desk, to the dining room, to the kitchen. Up and down stairs. It's by no means a military obstacle course but there is rarely time to sit. Are you able to work and perform in such an environment?

Work Location:

In person