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DB
DeSoto Beach Hotel
Part Time Desk Clerk
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Based on Georgia data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,532 / year median in Georgia
Job Description
Job Overview We are seeking a dedicated and friendly Part Time Front Desk Agent with open availability to join our team at a dynamic hospitality environment. Ability to work 7am-3pm shift or 3pm-11pm shift is required, but primary concern is two or three 3-11pm shifts per week, with potential for more in the future. Weekends and holidays are required. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role involves front desk operations, assisting guests with inquiries, and maintaining smooth communication within the hotel. Responsibilities Greet guests upon arrival and provide a warm welcome. Manage check-in and check-out processes efficiently. Handle guest inquiries and resolve any issues that may arise during their stay. Maintain accurate records of guest information and reservations. Operate multi-line phone systems to answer calls promptly and professionally. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Provide information about local attractions, services, and amenities to enhance the guest experience. Uphold high standards of cleanliness and organization at the front desk area. Skills Strong customer service skills with a focus on guest relations. Proficiency in using multi-line phone systems and handling phone etiquette effectively. Excellent interpersonal skills to foster positive relationships with guests and team members. Ability to work in a fast-paced environment while maintaining attention to detail. Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests!