Front Desk

Front Desk Baymont Hotel Cedar Rapids, IA Job Details Part-time | Full-time $11

• $15 an hour 3 hours ago Benefits Employee discount Qualifications Guest relations Frontline customer support management Administrative experience Task prioritization Organizational skills Clerical experience Appointment scheduling

Full Job Description Job Overview:

We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.

Duties:

• Greet and assist visitors in a professional and friendly manner
• Answer incoming calls and direct them to the appropriate department
• Perform order entry tasks accurately and efficiently
• Maintain a clean and organized front desk area
• Assist with clerical tasks such as filing, photocopying, and faxing
• Manage calendars and schedule appointments
• Handle customer inquiries and provide information about services
• Manage customer concerns Assist customer as besr way for any minor issues with their room
• Addition duties will be assign according to the shift; like helping with breakfast area, help with laundry , cleaning front desk area etc.

.

Requirements:

• Proven experience in customer service or a similar role
• Experience in using front desk system would be a plus
• Strong organizational skills with attention to detail
• Ability to multitask and prioritize tasks effectively
• Excellent communication and interpersonal skills This position offers the opportunity to work in a dynamic environment where customer service excellence is paramount.

If you are a proactive individual with a passion for providing top-notch service, we encourage you to apply for the Front Desk Agent position.

Job Types:

Full-time, Part-time Pay:

$11.00

• $15.

00 per hour

Benefits:

Employee discount

Work Location:

In person