Front Desk Baymont Hotel Cedar Rapids, IA Job Details Part-time | Full-time $11
- $15 an hour 6 hours ago Benefits Employee discount Qualifications Customer communication Filing Attention to detail Organizational skills
Faxing Photocopying Full Job Description Job Overview:
We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.
Duties:
- Greet and assist visitors in a professional and friendly manner
- Answer incoming calls and direct them to the appropriate department
- Perform order entry tasks accurately and efficiently
- Maintain a clean and organized front desk area
- Assist with clerical tasks such as filing, photocopying, and faxing
- Manage calendars and schedule appointments
- Handle customer inquiries and provide information about services
- Manage customer concerns.
- Shift Hours here are three shifare 7-3pm or 3p-11pm. We looking for staff with mixed flexibility on shift. Assist customer as besr way for any minor issues with their room
- Addition duties will be assign according to the shift; like helping with breakfast area, help with laundry , cleaning front desk area etc.
.
Requirements:
- Proven experience in customer service or a similar role
- Experience in using front desk system would be a plus
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Excellent communication and interpersonal skills This position offers the opportunity to work in a dynamic environment where customer service excellence is paramount.
If you are a proactive individual with a passion for providing top-notch service, we encourage you to apply for the Front Desk Agent position.
Job Types:
Full-time, Part-time Pay:
$11.00
00 per hour
Benefits:
Employee discount
Work Location:
In person