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Buena Vista Regional Medical Center

Front Desk FHC

Career Insights for Hotel Desk Clerk

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Based on Iowa data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,213 / year median in Iowa

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Job Description

The Front Desk Worker position is customer service and task oriented. Must be able to give an effective tour of FHC facility. Must communicate clearly and effectively with people. Must effectively sell services including but not limited to personal training, group fitness, and memberships. Must adapt quickly, easily, and effectively to a changing environment including but not limited to customer needs, computer tasks, marketing specials, and ever-changing programs. Must work well under pressure i.e. two phone calls at once or a phone call and several customers at once; refer difficult questions/concerns to appropriate personnel. Other regular duties include being efficient with the following: cash register, current computer software, towel services, and other duties as assigned. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.