Hotel Front Desk Clerk Super 8 Nampa Nampa, ID Job Details $14 - $15 an hour 11 hours ago Benefits Flexible schedule Qualifications Productivity software Full Job Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Compensation:

$14 - $15 hourly

Responsibilities:

Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Perform regular bookkeeping duties: make sure hotel guest information is current and correct Work with the housekeeping staff to ensure rooms are ready for new guests Field customer complaints when necessary Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Qualifications:

High school diploma, GED, or equivalent Working knowledge of Microsoft Office and reservation management systems At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has experience answering telephone calls and troubleshooting stressful situations About Company Super 8 Nampa is a hotel that encourages a fun, family atmosphere among employees and provides a quality environment for our guests.