Job Summary:

We are seeking a dedicated Front Desk Associate to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.

Duties:

• Greet and check-in guests with a friendly and professional demeanor
• Answer phone calls and direct inquiries to the appropriate department
• Assist guests with requests and provide information about services and amenities
• Handle guest check-ins efficiently and accurately
• Process payments and maintain guest accounts
• Resolve guest complaints promptly and professionally
• Maintain a clean and organized front desk, pro shop and facility

Experience:

• Previous experience in guest or customer service preferred
• Proficiency in using front desk software and phone systems preferred
• Multilingual skills are a plus
• Knowledge of retail management systems and procedures
• Ability to work in a fast-paced environment while maintaining attention to detail
• Multitasking and remaining cool and collected very helpful This position offers an exciting opportunity to work in a dynamic entertaining environment.

If you are passionate about delivering exceptional guest services and thrive in a customer-oriented role, we encourage you to apply for the Front Desk Associate position.

Job Types:

Full-time, Part-time Pay:

$16.00

• $18.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Experience:

Hotel/Retail:

1 year (Required) Ability to

Commute:

Algonquin, IL 60102 (Required)

Work Location:

In person