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Hampton Inn

Front Desk Associate

Pay: $31,200/yr

Posted: 7 weeks ago

Location: Decatur, IL (Onsite)

Last Updated: 3 weeks ago

Hours: Part-Time

Expires: 9/12/2026

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Based on Illinois data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,934 / year median in Illinois

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Job Description

•Employee discount on any Hilton Hotel room, any location.• We are seeking a Front Desk Associate to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated department

Qualifications:

Previous experience in customer service, front desk service, or other related fields is a plus, but not required. Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills

Job Type:

Part-time Pay:

$15.00 per hour

Benefits:

Employee discount Free parking Paid time off Application Question(s): are you available weekends and holidays Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

In person