Front Desk Agent Rodeway Inn Lyons - La Grange Lyons, IL Job Details Full-time $15 - $16 an hour 11 hours ago Benefits Paid time off Qualifications Customer communication Hotel and accommodations payment processing Interpersonal skills Customer service Greeting customers High school diploma or GED Attention to detail Full Job Description

FULL TIME FRONT DESK AGENTS

The Rodeway Inn Lyons is currently seeking self-motivated, detail-oriented, guest-focused candidates to fill Front Desk Agent positions. The successful candidate will be welcoming, efficient, professional, and determined to deliver quality service to every guest, every time. As a Front Desk Agent, you will be required to work as a team player and independently in a positive, fast-paced environment. A candidate who excels at multitasking and has strong communication skills is ideal. This position typically includes shifts from 3 pm to 11 pm and requires weekend and holiday shifts.

DUTIES & RESPONSIBILITIES

Maintain warm, welcoming, and professional demeanor when greeting and interacting with all guests Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded. Answer the telephone & greet all guests in a professional manner Follow set procedures on posting charges and settling guest accounts Effectively identify and resolve problems that arise, ensuring the problem is resolved to the guest's satisfaction Be knowledgeable of all emergency procedures and hotel policies Practice punctuality and timeliness when it comes to scheduled shifts and hotel related functions Adhere to dress code and grooming policies. If interested, please submit resume or apply in person

Job Types:

Full-time, Part-time Salary:

$15.00 to $16.00 / hour

Job Type:

Full-time Pay:

$15.00 - $16.00 per hour

Benefits:

Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Administrative Assistants & Receptionists:

1 year (Preferred) Customer service: 1 year (Preferred)

Work Location:

In person