Front Desk Associate Tru by Hilton Auburn Auburn, IN Job Details Full-time $13 - $15 an hour 3 days ago Benefits Employee discount Qualifications Computer operation Resort experience Greeting customers Organizational skills Receptionist experience within hospitality industry Full Job Description Job description We are looking for a Full Time Front Desk Associates that will work any shifts needing to be covered to serve as our guests' first point of contact and manage all aspects of their accommodation.

MUST HAVE OPEN AVAILABILITY AND MUST BE ABLE TO OBTAIN AN ALCOHOL PERMIT IN STATE OF INDIANA.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Pay will depend on past experience in the hotel industry not just hospitality. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with computers Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills

Cash Counting Skills Multi-tasking Skills Job Type:

Full-time Pay:

$13.00 - $15.00 per hour

Benefits:

Employee discount

Work Location:

In person