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BW
Best Western Edinburgh
Front Desk Agent-3rd shift-PART TIME
Career Insights for Hotel Desk Clerk
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Based on Indiana data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,205 / year median in Indiana
Job Description
FRONT DESK AGENT
Best Western Edinburgh -Edinburgh, IN HOURS:
- 3rd shift 11pm-7am (16-24ish hours per week but could lead to full time if interested!)
- Must be available weekends and some holidays
ESSENTIAL JOB FUNCTIONS
- Provide a friendly, welcoming experience for guests while ensuring proper check in
- Verify and collect payments and ensure all procedures are followed
- Promote the Best Western Rewards loyalty program
- Answering multi-line telephones
- Laundry and cleaning duties
- Complete shift checklists
- Responding to customer complaints with professionalism
- Remain flexible with scheduling
MINIMUM EDUCATION/EXPERIENCE
- High school diploma or equivalent required.
- Previous customer service experience preferred