Front Desk Associate-3rd Shift Holiday Inn Express & Suites Evansville Downtown Evansville, IN Job Details Part-time $14.50 an hour 16 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Retail merchandising procedures Supervising experience Merchandising display arrangement Retail math Leadership Full Job Description Overview

THIS POSITION REQUIRES 3RD SHIFT FROM 11P-7A EVERY FRIDAY AND SATURDAY WITH THE OPTION FOR ADDITIONAL HOURS WHEN ADDITIONAL TIME OFF IS REQUESTED

Join our dynamic team as a Guest Service Associate and become the friendly face that welcomes and assists our valued customers! In this energetic role, you will deliver exceptional customer service, manage sales transactions, and ensure a positive guest experience for everyone who walks through our doors. Your enthusiasm and proactive attitude will help create a lively, engaging environment that encourages repeat visits and brand loyalty. You'll play a vital part in making each guest's visit memorable and enjoyable. Weekend availability is a must! Duties Greet guests warmly upon arrival and provide friendly, attentive service throughout their visit Operate the property management system (PMS) efficiently to process reservations, arrivals, departures and financials transactions accurately Conduct demonstrations to educate customers about features and benefits of the hotel and its' loyalty program Assist with maintaining marketplace inventory by stocking shelves, organizing displays, and ensuring products are well-presented Engage in upselling techniques Handle cashiering responsibilities including cash handling, basic math calculations, and transaction reconciliation Maintain excellent phone etiquette when responding to inquiries or assisting customers remotely Experience Previous retail sales experience or familiarity with hotel or customer service operations is preferred but not required Supervising experience is a plus, demonstrating leadership in guiding team members or managing tasks Strong communication skills with an ability to connect with customers and team members alike Experience with PMS systems, cash handling, and retail math ensures smooth transaction processing Demonstrated excellent phone etiquette and customer service skills to foster positive interactions Embark on a rewarding journey where your energy fuels exceptional guest experiences! We're committed to supporting your growth with comprehensive training and opportunities to develop your skills in sales, customer service, and team leadership. Join us today to make a difference in our customers' day while advancing your career!

Pay:

$14.50 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person