Front Desk Agent Hampton / Homewood Suites by Hilton Indianapolis Downtown

IUPUI - 3.0

Indianapolis, IN Job Details Part-time | Full-time From $16 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Referral program Retirement plan Qualifications Computer operation Microsoft Outlook Phone communication Computer literacy Spreadsheets Word embeddings Data entry Organizational skills Multi-line phone systems Clerical experience Technical Proficiency Office phone management Time management Full Job Description Job Summary We are seeking a friendly Front Desk Agent to serve as the welcoming face of our dual brand hotel. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative processes. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with enthusiasm and professionalism. Responsibilities 7-3pm and 3-11pm shifts Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly Handle multi-line phone systems efficiently, directing calls accurately and courteously Manage appointment scheduling and calendar coordination for staff and executives Maintain organized filing systems, data entry logs, and office records with precision Assist with clerical tasks such as word processing, proofreading, and preparing correspondence using productivity software like Microsoft Office and spreadsheets Support office management activities including inventory tracking, supply ordering, and document management Provide excellent customer support by addressing inquiries professionally and resolving issues promptly Requirements Proven experience in office management or administrative support roles with strong clerical skills Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry tasks Excellent computer literacy with the ability to adapt quickly to new software tools Strong organizational skills with keen attention to detail and time management abilities Exceptional phone etiquette and communication skills for handling client interactions via phone or in person Bilingual abilities are a plus to serve diverse client needs effectively Prior experience working with multi-line phone systems, QuickBooks accounting software, or personal assistant duties is advantageous Demonstrated ability to multitask efficiently in a fast-paced environment while maintaining professionalism Join our team as a Front Desk Agent where your enthusiasm, technical proficiency, and commitment to outstanding service will make a meaningful impact every day!

Pay:

From $16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person