Front Desk Staff Picklr Greenwood Indianapolis, IN Job Details Part-time 1 day ago Benefits Employee discount Flexible schedule Qualifications Teamwork Interpersonal skills Phone communication Crowd control Cleaning Adaptability Retail sales Full Job Description Job Summary We are seeking energetic and outgoing Front Desk Staff to be the welcoming face of our vibrant club. As the first point of contact for our members and guests, you will play a crucial role in creating a positive, seamless hospitality experience. This position is perfect for a proactive individual who thrives in a fast-paced environment, loves interacting with people, and takes pride in keeping our facility safe, clean, and organized. This position offers a steady hourly wage alongside exciting commission opportunities for proactive team members who help drive club growth through membership sales, event bookings, and sponsorships.

Duties Welcome Members & Guests:

Greet every visitor with an upbeat attitude, check them into the system, and assist with court bookings, equipment rentals, or general inquiries.

Supervise Court Activity:

Monitor courts actively to ensure scheduled sessions run on time, players follow club safety rules, and courts are properly utilized.

Maintain Facility Cleanliness:

Perform routine cleaning tasks throughout the day to keep the front desk area, lounge, and courts tidy, presentable, and safe.

Drive Member Engagement:

Interact frequently with our player community, answer questions about club memberships and programs, and share updates about upcoming events or membership options.

Provide Exceptional Service:

Address guest needs promptly and professionally, resolving minor issues on the spot or escalating them to management when necessary.

Skills Customer Service Orientation:

Strong communication and interpersonal skills with a natural ability to handle guest interactions warmly and efficiently.

Multitasking & Organization:

Ability to manage checking in players, answering phone calls, and keeping an eye on the facility simultaneously.

Physical Stamina:

Comfortable being on your feet, moving around the facility to inspect courts, and performing light cleaning/maintenance duties (such as sweeping and wiping down surfaces, and laundering and folding towels).

Tech Adaptability:

Ability to quickly learn and navigate our club management software for bookings, retail transactions, and member check-ins.

Team Player:

A reliable worker who collaborates well with our Club Coordinator and fellow staff to keep daily operations running smoothly.

Pickleball Familiarity:

A general knowledge or interest in the pickleball community is highly advantageous, helping you connect naturally with our players. Join our team as Front Desk Staff and be part of an energetic environment dedicated to creating memorable experiences on and off the court! We value proactive individuals who love interacting with people and are passionate about delivering exceptional service.

Expected hours:

10.0 - 25.0 per week

Benefits:

Employee discount Flexible schedule

Work Location:

In person