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HP
Hyatt Place Overland Park / Metcalf
Front Desk Agent
Career Insights for Hotel Desk Clerk
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Based on Kansas data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,502 / year median in Kansas
Job Description
Front Desk Agent Hyatt Place Overland Park / Metcalf Leawood, KS Job Details Full-time $17 - $18 an hour 1 hour ago Benefits Employee discount Flexible schedule Qualifications Computer operation Computer literacy Administrative experience Multi-line phone systems Clerical experience Office management Full Job Description Job Summary We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with professionalism and efficiency. Responsibilities Greet visitors, clients, and vendors warmly and professionally, ensuring a positive first impression. Manage multi-line phone systems to handle incoming calls efficiently, directing inquiries appropriately. Maintain accurate data entry records using productivity software such as Microsoft Office, Google Workspace, and spreadsheets. Handle clerical tasks including filing, proofreading, document preparation, and word processing with attention to detail. Support office management activities by organizing schedules, managing calendars, and coordinating meetings. Assist with client communication and customer support to address questions or concerns promptly. Operate office equipment proficiently and ensure the office environment remains organized and welcoming. Qualifications Proven experience in office administration or front desk roles with strong clerical skills. Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and data entry tools. Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Exceptional customer service skills combined with professional phone etiquette and clear communication abilities. Bilingual abilities are a plus to serve diverse client needs effectively. Familiarity with QuickBooks or similar accounting software is advantageous but not required. Demonstrated ability to manage time efficiently and prioritize tasks independently. Join us in delivering outstanding service while honing your administrative expertise! This role is perfect for motivated individuals eager to contribute to a dynamic team environment through excellent organizational skills and proactive communication.