Front Desk Staff

WE ARE LOOKING FOR PART OR FULL TIME FRONT DESK ATTENDANTS.

Evenings Overnights Including weekends and holidays

Duties:

• Provide exceptional customer service to hotel guests
• Greet and check-in guests in a friendly and efficient manner
• Handle guest inquiries and resolve any issues or complaints
• Assist with reservations and room assignments
• Maintain accurate records of guest information and transactions
• Operate the hotel's phone system, answering calls and transferring to appropriate departments
• Perform night audit duties, including balancing accounts and preparing reports
• Ensure the safety and security of guests by following hotel procedures
• Assist with other front desk duties as needed

Experience:

• Previous experience in customer service or hospitality is preferred
• Bilingual or multilingual skills are a plus
• Familiarity with front desk operations and hotel procedures is beneficial
• Strong communication skills, both verbal and written
• Excellent phone etiquette and ability to handle multiple phone lines
• Proficient in using computer systems and software for check-ins, reservations, and reports This position requires a detail-oriented individual with excellent customer service skills.

The ability to multitask, work independently, and handle challenging situations is essential. As a Front Desk Clerk/Night Auditor, you will play a vital role in ensuring a positive guest experience at our hotel. If you are passionate about hospitality and enjoy providing exceptional service to guests, we encourage you to apply. Join our team and be part of creating memorable experiences for our guests. Please note that this position may require working evening shifts, weekends, and holidays.

Job Type:

Part-time Benefits:

Employee discount Flexible schedule

Experience:

Hotel experience: 1 year (Preferred)

Pay:

$11.00

• $12.

00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person