Front Desk Associate SpringHIll Suites by Marriott Kansas City/Overland Park - 3.2 Overland Park, KS Job Details Part-time $16 - $17 an hour 1 day ago Benefits Employee discount Flexible schedule Referral program Qualifications Hotel and accommodations payment processing Greeting customers Client inquiry handling Organizational skills Receptionist experience within hospitality industry Full Job Description Qualifications Work experience as a Hotel Front Desk Agent, Receptionist or similar role Customer service attitude Excellent communication and organizational skills

Job Type:

Part-time Benefits Pay:

$16.00 - $17.00 per hour Flexible Schedule Responsibilities Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities Ultimately, you will help create a pleasant and memorable stay for our guests Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Weekends and Holidays are a must. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments •Must be available to work evenings Friday - Sunday•

Pay:

$16.00 - $17.00 per hour

Benefits:

Employee discount Referral program

Work Location:

In person