Front Desk Agent

• Job Summary:

• We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service. This position is crucial in ensuring a positive guest experience from check-in to check-out.

• Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check guests in and out efficiently
• Answer phone calls and direct inquiries to the appropriate department
• Handle guest requests and resolve any issues promptly
• Process payments and maintain accurate records
• Assist with guest relations and provide information about hotel services
• Perform night audit duties as needed

• Skills:

• Strong hospitality background
• Excellent phone etiquette
• Exceptional customer service skills
• Knowledge of front desk operations
• Ability to handle guest relations effectively
• Proficiency in hospitality management software is a plus
• Bilingual proficiency is advantageous for guest interactions This Front Desk Agent position offers the opportunity to work in a dynamic hotel environment, interacting with guests and ensuring their stay is memorable.

If you are passionate about hospitality, customer service, and enjoy working in a hotel setting, we invite you to apply for this exciting opportunity.

Job Types:

Full-time, Part-time Pay:

$12.50

• $14.

00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Ability to

Relocate:

Kenner, LA 70065: Relocate before starting work (Required)

Work Location:

In person