Front Desk Agent Homewood Suites by Hilton Lafayette-Airpor Lafayette, LA Job Details Part-time | Full-time From $12 an hour 1 day ago Qualifications Computer operation Computer literacy Administrative experience Organizational skills Clerical experience Time management Full Job Description Job Overview We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions in a fast-paced environment. Responsibilities Greet visitors, clients, and vendors with professionalism and enthusiasm, ensuring they feel valued from the moment they arrive Answer multi-line phone systems promptly and courteously, directing calls efficiently to appropriate departments or personnel Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools Handle data entry tasks accurately, including maintaining filing systems, updating spreadsheets, and processing invoices or billing records using QuickBooks or similar accounting software Assist with office management duties such as organizing supplies, managing incoming mail, and maintaining a tidy reception area Provide excellent customer support by addressing inquiries via phone or email and offering helpful information about services or appointments Support clerical tasks including proofreading documents, word processing, and maintaining detailed records with high attention to detail Skills Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, spreadsheets, and data entry software Excellent organizational skills with the ability to multitask efficiently in a busy office environment Exceptional phone etiquette and communication skills for professional client interaction and client communication management Bilingual abilities are highly valued to serve diverse client needs effectively Previous office experience or administrative experience is preferred; familiarity with office management practices is a plus Technical proficiency in office equipment such as multi-line phone systems, printers, and basic troubleshooting of computer issues Ability to prioritize tasks effectively using time management skills to meet deadlines while maintaining high productivity standards Join us as a Front Desk Agent where your positive attitude and organizational prowess will make a meaningful impact every day! This role offers an engaging environment where your customer service expertise and technical skills will shine. We are committed to fostering a supportive workplace that values your contributions while providing opportunities for growth in administrative and office management functions.

Pay:

From $12.00 per hour

Work Location:

In person