Front Office Agent -Part-time

OVERVIEW

Front Desk Agents handle the routine office work and administrative responsibilities of the resort, working closely with the Front Office Supervisor and other team members.

JOB DUTIES

Greet and welcome guests on the property, sort through and send resort comments, suggestions, and complaints to the Resort Manager. Check guests in and out for their reservations. Assist guests with making future reservations both in person and over the phone. Maintain petty cash fund. Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc. Ensure office supplies are sufficiently stocked and prepare supply orders as needed. Perform hourly camp checks to ensure guests are following park rules and checking for trespassers on property. Other duties as assigned. Secondary Responsibilities Housekeeping Requirements High School Diploma or GED Administrative experience ( preferred ) Strong customer service skills Excellent telephone skills Good problem-solving skills Maintain a professional appearance Intermediate to advanced computer proficiency, ability to use Microsoft Office Suite RV resort office or hotel front desk experience, a plus Ability to work flexible hours including PM shifts, weekends and holidays.