Duties Include:

Assist with the guest check-in/check-out process, issuing room keys, and positively engaging with guests.

Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to: directions, outlet hours of operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other guest needs.

Facilitate making reservations and room changes.

Coordinate communication and partnership between the front desk and other departments including Housekeeping, Maintenance/Engineering, and F& B.Respond to guest inquiries, requests and concerns in a timely, friendly and efficient manner.

Inspect clean rooms in preparation for guest arrival (if applicable).Prepare and deliver VIP amenities.

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