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Longfellow Health Club

Front Desk Agent

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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Based on Massachusetts data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$35,809 / year median in Massachusetts

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Job Description

Join Our Team as a Front Desk Agent at Longfellow Wellesley! Are you someone who enjoys creating positive first impressions and ensuring smooth experiences for others? At Longfellow Wellesley, located in beautiful Wellesley, MA, we're looking for a friendly and professional Front Desk Agent to be the welcoming face of our team. If you're ready to step into a role where your organizational skills and customer service shine, this might just be the opportunity for you! What You'll Be Doing As a Front Desk Agent, you'll play a key role in ensuring our operations run seamlessly and that every visitor feels valued.
Your day-to-day responsibilities will include:
Greeting and assisting guests with a warm and welcoming attitude. Managing front desk operations, including answering calls and responding to inquiries. Handling administrative tasks such as scheduling, record-keeping, and data entry. Providing information about our services and ensuring guests have a positive experience. Collaborating with other team members to maintain a smooth workflow. What We're Looking For We're seeking candidates who are enthusiastic, detail-oriented, and ready to jump into a dynamic role. Here's what will help you succeed in this position: Strong communication and interpersonal skills. A friendly and professional demeanor. Excellent organizational and multitasking abilities. A proactive approach to problem-solving and assisting others. No prior experience is required, but a willingness to learn and grow is essential. Why Join Longfellow Wellesley? At Longfellow Wellesley, we take pride in fostering a welcoming and supportive environment for both our team and our guests. We value teamwork, professionalism, and a commitment to delivering exceptional service. When you join us, you'll be part of a close-knit team that genuinely cares about creating a positive impact. Ready to Apply? If this sounds like the perfect fit for you, we'd love to hear from you! Take the first step toward joining the Longfellow Wellesley family by submitting your application today. We can't wait to meet you!