Front Desk Staff

Front Desk Staff Uncaged Fitness Worcester, MA Job Details Part-time $18 - $20 an hour 1 day ago Benefits Employee discount Qualifications Bilingual Administrative experience Clerical experience Appointment scheduling Guest services

Full Job Description Job Overview Part Time/Weekend Hours ATM:

Saturday/Sunday Mornings-Afternoons Saturday/Sunday Afternoon-Evenings Uncaged Fitness is looking for a motivated and energetic Front Desk Associate to join our team. As the first point of contact for our members and guests, you'll play a key role in creating a welcoming and professional environment. The ideal candidate is reliable, organized, and customer-focused, with the ability to multitask in a fast-paced fitness setting. Bilingual candidates are strongly encouraged to apply to help us better serve our diverse community. Responsibilities Welcome and check in members and guests with a friendly, professional attitude. Answer phones, respond to inquiries, and assist with membership questions. Manage member accounts, update records, and process payments accurately. Maintain a clean, organized, and welcoming front desk and lobby area. Assist with scheduling appointments, tours, or personal training sessions. Provide excellent customer service by addressing member needs and resolving concerns promptly. Support daily gym operations, including light administrative and clerical duties. Collaborate with the Uncaged Fitness team to ensure smooth day-to-day operations. Experience & Skills Previous front desk, receptionist, or customer service experience preferred (fitness, hospitality, or service industry a plus). Strong computer skills with familiarity in Microsoft Office Suite, Google Workspace, and point-of-sale/member management systems. Excellent communication and organizational skills, with strong attention to detail. Professional phone etiquette and the ability to handle multiple tasks effectively. Ability to work independently as well as part of a team. Join the Team At Uncaged Fitness, we don't just open doors, we open opportunities. If you're passionate about fitness, enjoy helping people, and thrive in a high-energy environment, we'd love to have you at the front line of our team!

Pay:

$18.00 - $20.00 per hour

Benefits:

Employee discount

Work Location:

In person