Front Desk Agent FT/PT Open Availability Springhill Suites

• 3.2 Middle River, MD Job Details Part-time | Full-time $15
• $17 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Qualifications Phone communication Filing High school diploma or GED Attention to detail Data entry

Full Job Description Front Desk Agent Job Description Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and respond to guest inquiries
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints and resolve issues promptly and courteously
• Maintain a clean and organized front desk area
• Assist with administrative tasks such as filing, data entry, and record keeping

Qualifications:

• Excellent customer service and communication skills
• Previous experience in a customer-facing role is preferred
• Proficiency in using phone systems and office equipment
• Strong attention to detail and problem-solving abilities
• Ability to multitask and prioritize tasks effectively
• Knowledge of hotel operations and reservation systems is a plus
• High school diploma or equivalent qualification We offer competitive pay rates, opportunities for career growth, and a supportive work environment.

If you are a friendly, organized, and customer-oriented individual with a passion for hospitality, we would love to hear from you. To apply for the position of Front Desk Agent, please submit your resume along with a cover letter highlighting your relevant experience.

Job Types:

Full-time, Part-time Pay:

$15.00

• $17.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person