We're looking for an exceptional Front Desk Clerk to be part of our hotel. The right candidate is highly organized, a good communicator and a team player. Previous experience with roommaster software necessary to apply. This position requires flexibility to fill day and evening shifts, including weekends.

Responsibilities:

Ensures guest interactions are always positive. Smiles with every guest. Answer and direct inbound email. Answer questions and provide general information. Know, understand, and adhere to hotel established policies and procedures Completes daily checklist Knows room locations, types of rooms available, and room rates Manages and resolves all guest complaints in a professional and courteous manner Process requests for the janitorial service. Keep the front lobby clean and well-lit. Monitor building temperature Answer questions and respond to visitors' inquiries Track the status of visitors or visitors' guests. Performs other related duties as assigned

Job Types:

Full-time, Part-time Pay:

$18.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Vision insurance

Work Location:

In person