Responsiblities:

Greet guests in a courteous and professional manner
Checking people in out of the efficiently
Answering phone calls, emails and guest inquiries
Handling a difficult customer
Process reservations, cancellations and room changes
Handle payments, billing and cash transactions accurtarately
Provide information about hotel services, amenities and local concerts/attractions
Resolve guest concerns and complaints promptly
Maintain accurate guest records and reports
Coordinate with housekeeping and maintenance staff as needed
Ensure the front desk area and lobby remains clean and organized

Requirements:

Minimum 2 years of previous customer service or hospitality experience is a plus
Strong communication and interpersonal skills
Basic computer and data entry skills
Ability to multitask in a sometimes fast-paced environment
Professional appearance and positive attitude Flexible schedule, including nights, weekends and holidays and sometimes overnight shifts

Preferred Skills:

Experience with hotel reservation software
Problem-solving and conflict-resolution abilities
Strong attention to detail
Team-oriented mindset We will do a background check for all applicants.

We also do check previous job references. Apply in on Indeed, no phone calls accepted. No telephone applications accepted. Interviews will be

M-F 9 AM

to 1 PM. Interviews , no phone calls/ apply thru Indeed. Your guaranteed workdays will be 3 pm to 11 pm, not weekly, but twice monthly. You will be scheduled two Saturdays a month, first and third, with the possibility of extra days. You must be available to work weekend evenings & holidays if scheduled. Our work environment is friendly, fast and flexible. We offer one meal per shift from our restaurant on premises.

Pay:

From $18.00 per hour

Work Location:

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