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StayBridge Suites Auburn Hills

Front Desk Agent ( Hotel Experience Needed )

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Job Description

Front Desk Agent ( Hotel Experience Needed ) StayBridge Suites Auburn Hills
  • 3.4 Auburn Hills, MI Job Details Part-time | Full-time $15
  • $17 an hour 15 hours ago Qualifications Teamwork Proactive hotel and accommodations guest assistance Greeting customers Employee relationship building Hotel and accommodations guest check-out Venue guest services Hotel experience Full Job Description
HOTEL EXPERIENCE REQUIRED
The front desk agent is the first and last person that interacts with guests. As the friendly face of the property, the front desk agent has a desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are properly addressed. What will I be doing? As a Front Desk Agent, you would be responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist guests in-person, by telephone, and by email Checking guests in/out Respond to guest inquiries in a timely, friendly and efficient manner Provide directions to guests to local destinations by utilizing online tools Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of operation, hotel services, hotel events and local and community events and attractions Assist fellow team members and other departments wherever necessary to maintain positive working relationships Provide or obtain accurate information Maintain cleanliness of workspace including any guest facing area Perform other related duties as assigned by the Front Office Manager What are we looking for? Ownership
  • We're the owners of our actions and decisions Hospitality
  • We're passionate about delivering exceptional guest experiences Integrity
  • We do the right thing, every time Teamwork
  • We're team players in everything we do Now
  • We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:
Quality Productivity Dependability Customer Focus Adaptability Job Types:
Part-time, Full-time Pay:
$15.00
  • $17.
00 per hour
Experience:
Hotel experience: 1 year (Preferred)
Work Location:
In person