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Holiday Inn Express

Front Desk Agent

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,866 / year median in Michigan

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Job Description

Front Desk Agent Holiday Inn Express - 3.3 Flint, MI Job Details Part-time | Full-time $14 - $15 an hour 8 hours ago Qualifications Guest reservation booking Proactive hotel and accommodations guest assistance Greeting customers Direct client contact High school diploma or GED Driver's License Front desk Receptionist experience within hospitality industry Venue guest services Full Job Description As the "First Impression" of the hotel, the Front Desk Agent is responsible for taking reservations, checking guests in and checking guests out, answering questions, giving directions and providing a "World Class Hospitality Experience" to every guest every time.
JOB DUTIES & RESPONSIBILITIES
Perform the duties and responsibilities of your job to the IHG Mission Statement and Holiday Inn brand standards. Have a pleasant and friendly manner when speaking on the phone or in person with our guests and visitors. Adhere to all policies and procedures for Guest Services, safety and security. Respond to guest needs and requests promptly and in a professional manner.
Job Types:
Full-time, Part-time Pay:
$14.00 - $15.00 per hour
Education:
High school or equivalent (Required)
Experience:
Front desk: 1 year (Required)
License/Certification:
Driver's License (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required)
Work Location:
In person