Front Desk Agent Residence Inn by Marriott - 3.5 Grand Blanc, MI Job Details Part-time | Full-time 5 hours ago Benefits Health insurance Paid time off Employee discount Flexible schedule Qualifications Computer operation Guest reservation booking Customer communication Hotel and accommodations payment processing Greeting customers Venue guest services Full Job Description Full-Time & Part-Time Positions Available We are looking for a friendly, dependable, and customer-focused Front Desk Agent to join our hotel team. Both full-time and part-time positions are available. Available Shifts 7:00 AM - 3:00 PM 3:00 PM - 11:00 PM Responsibilities Welcome guests and provide friendly, professional service Check guests in and out of the hotel Answer phones and assist with reservations Respond to guest questions and requests Handle guest concerns and resolve issues professionally Process payments and maintain accurate guest accounts Communicate with housekeeping and maintenance regarding guest needs Maintain a clean and organized front desk Follow hotel policies and procedures Qualifications Previous hotel or customer service experience preferred, but not required Friendly and professional personality Excellent communication skills Reliable and dependable Basic computer skills Ability to work independently and as part of a team Must be available to work weekends and holidays as needed We are looking for team members who take pride in providing excellent guest service and creating a welcoming experience for our guests.

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person