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Comfort Inn & Suites

Hotel Front Desk Agent

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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Based on Michigan data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,866 / year median in Michigan

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Job Description

Afternoon Shifts:
4:00 PM - 12:00 AM (2-3 days per week)
Night Audit:
12:00 AM - 8:00 AM (When needed for extra hours) We are hiring for a Full time & Part time Front Desk Agent who can work Afternoon Shift (4p-12a) and some night audits nights when needed. full-time person will work (32+ hours) Part time person will be 24+ hours which can lead to a full-time position (32+ hours) We requires dependable individuals who can handle working well on their own while following policy and procedures Position Overview The ideal candidate enjoys working with the public, has a great attitude, and can stay alert and focused during late-night hours. Reliability, punctuality, and consistency are essential , along with having reliable transportation . Key Responsibilities Conduct Night Audit procedures and complete end-of-day reports (training provided) Check guests in/out, manage reservations, and process payments Deliver exceptional customer service with a friendly and professional attitude Handle guest questions, concerns, and requests Maintain an organized, clean front desk area Follow all hotel policies and procedures Work independently while multitasking efficiently Required Skills & Qualifications Strong communication skills Excellent customer service ability Ability to multitask and perform under pressure Able to learn and retain hotel procedures Outstanding attendance and reliability Comfortable working independently Must genuinely enjoy working with people What We Offer Hands-on training A supportive and professional team Competitive pay based on experience
PTO Hours Health Insurance Job Types:
Full-time, Part-time Pay:
$14.00 - $16.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person