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Knapp Dental Lodge

Front Office Assistant

Pay: $23–$28/hr

Posted: 3 weeks ago

Location: Grand Rapids, MI (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/1/2026

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,866 / year median in Michigan

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Job Description

Front Office Assistant Knapp Dental Lodge Grand Rapids, MI Job Details Full-time $23 - $28 an hour 8 hours ago Benefits Continuing education credits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Customer communication Dental receptionist

Full Job Description Overview:

Knapp Dental Lodge is looking for a Dental Receptionist to join our fantastic team. We pride ourselves on top-tier patient care, a positive office culture, and keeping our daily workflow smooth and friendly. If you are the kind of person who makes patients feel welcome the moment they walk through the door, we want to meet you!

Compensation:

$23-28 per hour, based on experience Schedule & Office Hours Full-time Monday through Thursday 7:30 am - 5:00 pm Benefits and Perks Monthly bonus Monthly team meeting lunches Medical, vision, and life insurance Dental provided and family discounts PTO, sick, and paid holidays 401(k) options Free CE courses provided by our affiliated vendors

Key Responsibilities Patient Care:

Greet patients with a warm smile, handle check-in/check-out, and manage smooth patient flow through the office

Scheduling:

Manage, optimize, and confirm appointment schedules to maximize chair time

Communication:

Answer multi-line phones, address patient inquiries, and make proactive re-care calls

Insurance & Billing:

Verify insurance eligibility, compute co-pays, process payments, and assist with claims tracking Qualifications 3+ years of prior dental front office experience is required Knowledge of dental software is required (ie. Dentrix, Eagelsoft, OpenDental, etc) INDHRFO02