GUEST SERVICES -OCEAN PRIME TROY

Cameron Mitchell Restaurants

LLC - 4.2

Troy, MI Job Details Part-time $15 - $20 an hour 21 hours ago Benefits Health insurance Paid time off Opportunities for advancement Qualifications Guest reservation booking Food service health code compliance Table assignment Greeting customers Sanitation Answering guest questions Schedule management Handling customer service requests Emergency response procedures Guest rapport building Safety standard operating procedures Entry level Full Job Description

OCEAN PRIME

is seeking a

HOST / GUEST SERVICES

to join our team! Who are We? We are Great People Delivering Genuine Hospitality. What is Your Role? To make \"Raving Fans\" of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary:

It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below: Opportunities for quick advancement 50% off at any of our 60+ restaurants Health benefits for full-time associates starting after 90 days Inclusive, fun, and creative environment Flexible scheduling, paid time off, and closed 7 major holidays! Starting pay $15.00-$20.00/hour + based on experience

WHAT WE ARE LOOKING FOR

A genuine approach to hospitality Individuals who exemplify leadership, kindness, and positivity \"Yes is the Answer!\" Mentality Those who value teamwork, family, and community A candidate with previous guest services' experience required Prior experience with managing reservations, supporting teams through service, and coordinate host stand

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO

Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts. Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority. Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion. Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly. Knows emergency procedures in the restaurants Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook. Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates. Experience Preferred 1 - 2 years:

Restaurant Experience Behaviors Preferred Enthusiastic:

Shows intense and eager enjoyment and interest

Motivations Preferred Self-Starter:

Inspired to perform without outside help

Flexibility:

Inspired to perform well when granted the ability to set your own schedule and goals Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. 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