Front Desk Associate

Front Desk Associate Fairfield Inn & Suites Wyoming, MI Job Details Part-time From $15 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Guest relations Interpersonal skills Phone communication Phone customer support Attention to detail Task prioritization Time management Client interaction via phone calls Full Job Description Front Desk Agent We are looking to fill our open position for a part time front desk agent. Rotating Weekends are required. Shifts would be second shift. 2 shifts per week.

Duties:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and direct them to the appropriate department or staff member
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints and resolve issues in a timely and satisfactory manner
• Process payments and maintain accurate records of guest transactions
• Maintain a clean and organized front desk area
• Assist other departments to ensure a smooth operation

Requirements:

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and problem-solving abilities
• Positive and team-orientated attitude
• Proficient in using phone systems, computers, and other office equipment
• Previous experience in a similar role is preferred but not required
• Great time management skills Join our team as a Front Desk Agent and be the first point of contact for our guests.

As a Front Desk Agent, you will play a crucial role in ensuring our guests have a pleasant stay by providing exceptional customer service. If you have excellent interpersonal skills, enjoy working in a fast-paced environment, and have a passion for guest relations, we would love to hear from you. We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply today to join our team! We are conducting

OPEN INTERVIEWS

Tuesday May 19th

• May 22nd From 9AM-3PM.

Please bring a copy of your resume.

Job Type:

Part-time Pay:

From $15.00 per hour

Benefits:

Employee discount Flexible schedule Application Question(s): Do you have any scheduling restrictions?

Work Location:

In person