A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
Front Desk Agent | Night Auditor Homewood Suites - Bloomington
MOA - 3.5
Bloomington, MN Job Details Part-time | Full-time $18 - $20 an hour 4 hours ago Benefits Paid time off Employee discount Qualifications Customer communication Full Job Description Homewood Suites by Hilton Bloomington-Mall of America is seeking a dependable, guest-focused Front Desk Agent/ Part Time Night Auditor to join our team. This position is responsible for creating a welcoming experience for guests while ensuring accurate overnight financial reporting and smooth hotel operations. What You'll Do Welcome guests and provide friendly, professional service Complete check-ins, check-outs, reservations, and payment processing Respond to guest questions, requests, and concerns Perform nightly audit procedures and balance daily transactions Prepare and distribute financial and operational reports Monitor hotel activity and assist with guest safety and security Communicate important information to hotel leadership and incoming shifts Maintain a clean, organized, and professional front desk area What We're Looking For Previous hotel front desk or night audit experience preferred Strong customer service, communication, and problem-solving skills Comfortable working independently and handling financial transactions Dependable, detail-oriented, and able to remain calm under pressure Basic computer skills; Hilton systems experience is a plus Availability to work overnight shifts, weekends, and holidays What We Offer Competitive pay Hotel travel discounts Paid time off for eligible associates Benefits for eligible full-time associates A supportive team environment with opportunities for growth Join our team and help make every guest feel at home.
REQUIREMENTS
Homewood Suites by Hilton Bloomington-Mall of America provides guests with a welcoming, home-away-from-home experience near the Mall of America and Minneapolis-Saint Paul International Airport. The hotel is managed by Soartress Hospitality, a growing hotel management company committed to creating exceptional experiences for guests, associates, and business partners. Guided by our core values of Respect, Honesty, Integrity, Inspire, Communicate, and Perform, we foster a supportive workplace where associates are valued and encouraged to grow. Homewood Suites by Hilton Bloomington-Mall of America is an equal opportunity employer. We value a diverse workforce and provide equal employment opportunities to all qualified applicants.
