Seeking gracious, sales & hospitality minded applicants for a year-round Front Desk/Guest Experience Representative position. Responsibilities include tasks such as greeting and interacting with guests, taking phone reservations, use of

PMS & POS

computers, checking guests in and out, and responding to guest questions and needs. This position also may also cross train in some laundry, lobby bar and kitchen tasks. Ideal candidates will possess strong communication skills and take pride in striving for excellence while providing legendary customer service. Additionally, team members will contribute to our We-Care culture. Our company's motto is, "Service isn't a big thing; it's a million little things." Shifts are typically 7 am to 3 pm and 3 pm to 10/11 pm. Requires flexibility to work on both weekends and weekdays. Also requires the ability to multi-task, stand for prolonged period, and lift up to 35 lbs. Applications welcomed from those interested in part-time or full-time positions. Some of the benefits include a flex plan, voluntary supplemental insurance options such as disability, life dental coverage, etc., a Simple IRA retirement plan, Minnesota Sick and Safe leave, and discounts at Best Western Hotels. Best Western Plus Superior Inn is an award-winning, lakefront hotel on Lake Superior in downtown Grand Marais featuring 67 rooms and suites, a lobby bar and bistro, fitness room, indoor whirlpool and complimentary full hot breakfast. The hotel has been recognized with the prestigious MK Guertin Award multiple times, placing it in the top % of Best Western hotels in North America. Locally owned and operated, the hotel is in its family's fourth generation of providing excellence in hospitality.