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Job Description
Guest Specialist 3.3 3.3 out of 5 stars 830 Jeffco Boulevard, Arnold, MO 63010 Part-time, Full-time Captain D's Seafood Restaurant 1,937 reviews Part-time, Full-time oin our dynamic team as a Guest Specialist, where your energetic and welcoming attitude will create memorable experiences for every visitor. In this role, you will serve as the first point of contact, ensuring smooth operations at the front desk while providing exceptional customer support. Your organizational skills and attention to detail will help maintain an efficient and professional environment, making each guest feel valued and appreciated. This paid position offers an exciting opportunity to develop your office management and administrative skills in a lively, team-oriented setting. Duties Greet guests warmly and professionally upon arrival, providing excellent customer service and assistance Manage multi-line phone systems, directing calls accurately and courteously Handle front desk responsibilities including check-ins, appointments, and visitor sign-ins Maintain office organization through filing, data entry, and document proofreading Support administrative tasks such as calendar management, scheduling, and basic bookkeeping using tools like QuickBooks and Microsoft Office Assist with office management duties including supply inventory, mail distribution, and office equipment maintenance Provide bilingual support to accommodate diverse guest needs and enhance communication Experience Prior experience in front desk operations or office management preferred Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Demonstrated customer service expertise with professional phone etiquette and interpersonal skills Clerical experience including data entry, filing, proofreading, and document handling Knowledge of office equipment such as multi-line phone systems and basic bookkeeping tools like QuickBooks is advantageous Bilingual abilities are a plus to better serve diverse guests and visitors This role is perfect for motivated individuals eager to grow their administrative expertise while delivering outstanding guest experiences. If you thrive in energetic environments where organization meets exceptional service, we want to hear from you!