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Quality inn on the strip branson

Front Desk Agent - Evening

Job Description

## Job Overview We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Clerk
  • Evening. This position plays a crucial role in ensuring exceptional guest experiences at our resort hotel. If you have a passion for hospitality and enjoy working in a dynamic environment, we would love to hear from you. ## Duties
  • Greet guests in a friendly and professional manner at the front desk
  • Check guests in and out of the hotel efficiently
  • Handle guest inquiries and provide information about hotel services and amenities
  • Operate phone systems to answer incoming calls and direct them to the appropriate department
  • Assist with night audit procedures, including reconciling daily transactions and preparing reports
  • Ensure the lobby area is clean and presentable at all times
  • Weekend Must ## Requirements
  • Previous experience in a front desk or hospitality role is preferred
  • Strong customer service skills with excellent phone etiquette
  • Ability to work night shifts and weekends as needed
  • Knowledge of night audit procedures is a plus
  • Multilingual abilities are advantageous for interacting with diverse guests Join our team and be part of creating memorable experiences for our guests!
Pay:
From $15.00 per hour
Benefits:
Employee discount Flexible schedule
Experience:
Hotel experience: 1 year (Preferred) Customer service: 1 year (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Ability to
Commute:
Branson, MO 65616 (Required) Ability to
Relocate:
Branson, MO 65616: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,506 / year median in Missouri

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