We are seeking full and part-time, engaging individuals with strong multi-tasking skills and a passion for working with people.
Principal Responsibilities :
Professionally greets, registers, obtains pertinent information and establishes credit prior to assigning rooms to guests. Identifies the needs of each guest and provides relevant information regarding the hotel services and amenities. Responds to all guest requests in a timely manner.
Job Duties:
Problem Solving
- Identifies and resolves problems in a timely manner. Develops alternative solutions, uses reason at all times. Manages difficult or emotional customer situations. Customer Service
- Responds promptly to customer needs, requests for service and assistance. Teamwork
- Contributes to building a positive team spirit. Treats others with respect and consideration regardless of their status or position. Communicates with the housekeeping department about room status and availability. Quality
- Looks for ways to improve and promote quality while demonstrating accuracy and thoroughness. Applies feedback to improve performance. Monitors own work to ensure quality. Quantity
- Meets productivity standards, completes work in a timely manner, prioritizes and plans work activities and uses time efficiently. Adaptability
- Able to deal with frequent change, delays or unexpected events, changing approach or method to best fit a situation. Compliance
- Responsible for cash drawer content and transactions during the shifts. Ensures accuracy or daily deposits. Initiative
- Asks for and offers help when needed. Dependability
- Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with an alternate plan.
Is consistently at work and on time.
About KMG Hotels:
Koshiya Management Group Hotels
KMG HOTELS
was founded in 2000 in New York State Laws.
KMG HOTELS
is owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company .Today, KMG owns and operates eighteen hotels, representing various franchises like Marriott, Hilton, Starwood, Inter Continental Hotels Group & Choice Hotels International. Several other properties are under development, with more projects scheduled in the near future. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the "right way" takes precedence over doing it the "easy way." We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 500 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners. KMG Hotels 7 days ago If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Job Types:
Full-time, Part-time Pay:
$17.00 per hour
Work Location:
In person