Job description RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining the light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together. Our company is continuing to grow and expand our presence in the St. Louis area and we are seeking amazing individuals to join our team! At RAYUS, we are focused on building an exceptional team. We recognize that our associates are at the heart of all we do and as such we are driven to offer a competitive employment package that includes growth opportunities and advancement potential. Competitive benefits are available to full-time employees as well as Medical, Dental, 401(k) matching program and profit sharing. As a Front Office Associate, you will be the first point of contact for patients and referring professionals - answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams. You'll be part of a team providing a wide range of screening, diagnostic and interventional procedures with compassion and integrity to ensure the highest quality, access, service and value to our patients, referring providers and partners. You will play an important part in that process by actively listening to patients' needs and showing empathy to every patient you speak with. There are two openings available with the same shift hours:

Locations:

Creve Coeur Monday - Friday 12:30 pm - 9:00 pm with rotating

Saturdays Essential Duties:

(65%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (25%) Scheduling & Insurance Schedules patients and enters orders Maintains an up-to-date and accurate database on all current and potential referring physicians Accurately maintains patient records within radiology information system (RIS) Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate Maintains an up to date and accurate pending-scheduling list Checks all exams for pre-certification with patient's insurance company Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines (10%) Performs other duties as assigned

Requirements:

Required:

Ability to deliver high quality customer service to internal and external customers by communicating with integrity and compassion; 1+ years customer service experience Ability to work independently and in a team environment in a fast paced environment Working knowledge of Microsoft Office; proficient with using computer systems and typing High school diploma or equivalent

Preferred:

Previous medical office experience Bilingual We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

Job Type:

Full-time Salary:

$17.00 - $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Schedule:

8 hour shift In person

Job Type:

Full-time Pay:

$17.00 - $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person