We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Compensation:

$17 hourly

Responsibilities:

Operate the hotel switchboard, answer inquiries, and transfer calls as needed. Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms Handle guest check-ins, check-outs, and payment processing with accuracy. Take reservations in person, via email, or over the phone, including group bookings. Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift

Qualifications:

Strong customer service skills with a guest-focused approach. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. Availability to work flexible schedules, including weekends and holidays. Physical ability to stand, walk, and lift up to 25 pounds as needed. Experience in hospitality or customer service is preferred but not required. About Company Extended Stay America Suites Fenton - St. Louis